The Australian Communications and Media Authority (ACMA) has claimed that Australian consumers are embracing multiple forms of communication technologies, with mobile phones being the “bulk of voice communications.”
Australian telecommunication service providers may have to create new mobile number ranges to replace the current 04 number which is in danger of running out, according to ACMA.
Despite signs that Australian businesses are making use of the online sales channel, retailers continue to lag behind other local industries.
The Australian Media and Communications Authority’s (ACMA) push to eliminate nuisance telemarketing calls could get a boost following the inaugural International Do Not Call (DNC) Forum held in Paris on Friday.
The Australian Communications Consumer Action Network (ACCAN) has proposed a broadband low income measures scheme, including discount wholesale prices, to enable Australians earning $26,000 a year or less to access to the National Broadband Network (NBN).
Consumers who make calls to 1800 or 13/1300 numbers from their mobile phone could see a difference to their bill if proposed changes by the Australian Communications and Media Authority (ACMA) are made law.
Australian telcos must implement "bill shock" prevention measures in order for customers to better manage their usage and expenditure, the Australian Communications and Media Authority (ACMA) has advised.
The rapid convergence of communications and media has caused a meltdown in the effectiveness of existing regulatory arrangements, according to the Australian Communications and Media Authority (ACMA).
Major telcos may be hit with a penalty of $2 million should they fail to comply with a new customer service guarantee (CSG) standard established by the Federal Government in an effort to shield consumers against poor customer service.
Australian telecommunication providers will have to face up to mandatory regulation of their industry and the introduction of measures such as standard pricing for data costs, according to telco lobby group, The Australian Communications Consumer Action Network (ACCAN).
The Australian Communications and Media Authority (ACMA) has launched an ad campaign to inform consumers of the potential pitfalls of residential VoIP services.
Students are not the only ones in need of education when it comes to online security, according to the Australian Communications and Media Authority (ACMA).
Much of the record-levels of complaints about telecommunications provider customer service could come down to a basic lack of understanding about billing and call prices, according to new research from the Australian Communications and Media Authority (ACMA).
While telecommunication companies have improved at customer service, they still have a long way to go, the Australian Communications and Media Authority (ACMA) has claimed.
The Australian Communications and Media Authority (ACMA) has published a new report aimed at helping the Government's plan for the digital television switchover and reviewing major elements of Australia's wireless spectrum.