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News

  • ACMA to roll out spectrum auction system

    The Federal Government is moving forward with its plan to sell off Australia’s 700 MHz spectrum, with the Australian Communications and Media Authority (ACMA) signalling its intention to source an auction system to allocate spectrum licences.

  • ACCAN calls on ACMA to impose penalties on telcos

    The Australian Communications Consumer Action Network (ACCAN) has called on the Australian Communications and Media Authority (ACMA) to impose penalties on telecommunications companies with poor customer service following the release of statistics from the TIO finding a massive increase in complaints against Australian telcos.

  • ACMA seeks case software for app consolidation

    The Australian Communications and Media Authority (ACMA) will introduce a case management application to help consolidate disparate information sources and streamline its processes.

  • Queensland floods scams emerge

    More reports of spammers and telemarketers trying to cash in on the Queensland floods fundraising and charity efforts have emerged.

  • ACMA research highlights increased internet use

    New research from the Australian Communications and Media Authority (ACMA) suggests that Australians are embracing the digital economy, with growth in the volume of data downloaded and
    online activities since June 2009.

  • ACMA crowdsourcing website ideas

    The Australian Communications and Media Authority (ACMA) has begun crowdsourcing ideas for its new website, mulling the integration of user comments and recommendations.

  • Website designer fined for email spam

    Media regulator the Australian Communications and Media Authority (ACMA) has alleged Australian website designer, Bunology, sent emails to individuals without consent using addresses collated from the internet.

  • Telstra willing to adopt public telco industry customer service ratings

    Telstra is willing to be publicly measured on its levels of customer service, so long as what is being measured is not operational metrics, but actual customer satisfaction levels, the Australian Media and Communication Authority's (ACMA) Reconnecting the Customer public hearing in Melbourne, has heard.

  • ACMA calls for premium mobile service spending limits

    Research into mobile premium services by the Australian Communications and Media Authority (ACMA) suggests that while most people are satisfied with the services, many have an interest in limiting how much they spend.

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