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News

• Zoho launches WorkDrive to put greater focus on teamwork

  Zoho’s new file management system will replace Zoho Docs and serve as the underlying document storage platform for all of the company’s 40-plus apps.

• Zoho launches A/NZ cloud region

  Six months after flagging plans for a local data centre, cloud software vendor Zoho has launched its A/NZ cloud.

• Zoho to base Aussie HQ in Byron Bay, builds local cloud

  While most international tech firms choose Sydney or Melbourne for their Australian offices, US-headquartered software firm Zoho has bucked the trend instead opting for Byron Bay to house its local outpost.

• Zoho brings Zia AI assistant to its office apps

  Zoho Writer, Sheets and Show all get new artificial intelligence features in the latest update to Zoho Office Suite. The suite now includes a new app, Notebook.

• Zoho adds enterprise features to its CRM software, eyes Salesforce.com

  Zoho has added a series of features to its CRM (customer relationship management) software in a bid to appeal to larger companies as well as lure away customers from the likes of Salesforce.com.

• Zoho launches Pulse business social-network app

  Zoho is getting into the business social-networking game with a new product called Pulse, which also ties back to many of its other applications.

• Gartner: Worldwide CRM revenue grew 12.5 per cent in 2012

  Global CRM (customer relationship management) revenue grew 12.5 percent last year to US$18 billion, a rate three times that of all enterprise software segments on average, as companies look to acquire more business and serve existing customers better, according to a new Gartner report.

• Zoho CRM update adds document repository, mobile location awareness

  Zoho continues to flesh out the feature set of its cloud-based CRM (customer relationship management) application, adding a new document library, advanced email filtering and location-aware mobile applications.

• Zoho guns for Salesforce.com with major upgrade to its SaaS CRM software

  Zoho unveiled a significant upgrade to its on-demand CRM (customer relationship management) software on Thursday with new features including an overhauled user interface and an integration with LinkedIn.

• Useful sites for small business

  Whether you're running a business out of your den or from a penthouse in the sky, you don't have time or money to waste on second-rate tools. These well-designed services and resources are among the best the Web offers for small and midsize businesses. Some include apps for smartphones and downloads for your desktop, but all of them provide the bulk of their features within a Web browser.

• MS Office alternatives: Many are trying, few are buying

  When it comes to deploying Microsoft Office alternatives such as Google Apps, Zoho or Lotus Symphony, enterprise IT managers are in a state of intense curiosity but are still not ready for widespread adoption, according to a new Forrester research report entitled "Market Update: Office Productivity Alternatives."

• Zoho ties Quickbooks, telephony to its CRM

  Online applications vendor Zoho is continuing to bring its CRM (customer relationship management) software up to par with longer-established offerings, announcing this week that it has completed integrations with QuickBooks and a number of telephony systems.

• Zoho adds cloud app to manage customer support tasks

  Zoho has added a customer support management application to its Web-hosted collaboration, communication, business and office productivity suite for small and medium-size businesses.

• Zoho upgrades Creator app builder tool

  Zoho's Creator application builder tool is gaining the ability to schedule automated tasks and to generate reports, the company announced Wednesday.

• OpenOffice.org breaks away from Oracle with new foundation

  Most of the volunteers and vendors behind OpenOffice.org have decided to create a new foundation that will be independent from Oracle and speed up improvements to the code in the open source alternative to Microsoft Office.