Skills, not technology, the biggest challenge, says Westpac CIO
Westpac group CIO Dave Curran has flagged skills sourcing as one of the biggest challenges facing banks, and says IT staff will have to get used to constant reskilling.
Westpac group CIO Dave Curran has flagged skills sourcing as one of the biggest challenges facing banks, and says IT staff will have to get used to constant reskilling.
Amazon launched its Echo Spot device in Australia last week, and local companies are already offering Alexa skills that make use of its video interface.
ANZ, Westpac and NAB have confirmed they do not currently plan to emulate the Commonwealth Bank’s ban on the use of its credit cards to purchase Bitcoin and similar cryptocurrencies.
ANZ Wealth is collaborating with researchers at the University of Technology Sydney to explore how machine learning models can improve the insurance underwriting process.
Commonwealth Bank of Australia has launched an in-app and online chatbot named Ceba.
Westpac has launched a service that allows its customers to transfer money to third parties from within iMessage on Apple iPhones.
Westpac has processed the first home loans on its new Customer Service Hub, a major component of the bank’s push to enable a “one bank multi-brand operating model” across its business.
Customers of Westpac and its subsidiaries will be able to use Apple’s Face ID service to log in to mobile banking apps.
Commonwealth Bank of Australia (CBA) has announced customers will be able to log-in to its app with Face ID, the facial recognition technology built into Apple’s new iPhone X.
Three of Australia’s big four banks are backing a joint venture that will build cross-platform mobile payment services.
Macquarie will launch its open banking platform – which makes it easier for consumers to share their financial data with third parties – in coming months, the company announced today.
An agile approach to delivery, less emphasis on hierarchical management structures and a culture of continuous learning are vital as enterprises grapple with the “digital revolution”, argues Westpac’s chief information officer, Dave Curran.
Westpac has claimed that Apple has forced the bank to remove a major feature from its iPhone mobile banking app.
Just a day after resolving a major outage to its online and mobile banking services, Westpac Bank has suffered from another systems failure, this time affecting EFTPOS, ATMs and card transactions.
Westpac’s investment in digital is helping the bank cut its operating expenses, group CEO Brian Hartzer said today.