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  • Five things you need to know about social engineering

    Social engineering, the act of tricking people into giving up sensitive information, is nothing new. Convicted hacker Kevin Mitnick made a name for himself by cold-calling staffers at major U.S. companies and talking them into giving him information. But today's criminals are having a heyday using e-mail and social networks. A well-written phishing message or virus-laden spam campaign is a cheap, effective way for criminals to get the data they need.

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