How ServiceNow helped Thames Water regain insight into its live environment
When CIO Tony McCandless realised the utilities company’s existing IT strategy wasn’t fit for purpose, he turned to ServiceNow to help overhaul it.
When CIO Tony McCandless realised the utilities company’s existing IT strategy wasn’t fit for purpose, he turned to ServiceNow to help overhaul it.
Clydesdale and Yorkshire Bank Group has recently completed a company-wide rollout of the SaaS ServiceNow enterprise IT service management platform.
IBM wants to make it easier for customers to move to multi-cloud environments by adding automation tools and extending its relationship with ServiceNow.
Enterprise service management provider ServiceNow has joined the federal government’s Certified Cloud Services List (CCSL).
2017 has not been the year that robots take over, but it should be the year during which CEOs and CIOs take a closer look at their organisation’s digital labour strategy.
Nick Leake, director satellite customer at Optus is a big fan of ServiceNow, the company that provides IT services, operations and business management.
Enterprise service management company ServiceNow has recruited former Optus Business IT director Apurva (Aps) Chikhalikar for a newly create C-level role in the Asia Pacific and Japan region.
ServiceNow started life as an IT service management (ITSM) company. Today it’s a company with a US$1 billion turnover whose cloud-based platform “provides service management for every department in the enterprise including IT, human resources, facilities, field service and more.”
A business transformation program undertaken at NextDC has seen the data centre provider roll out a service management platform, initially to manage internal IT ticketing but now increasingly used throughout the business as alternative to email and with an eye on extending it to more customer-facing interactions.
BMC Software has filed a patent infringement suit against ServiceNow, claiming its patents are violated by the rival's IT management technologies.
Skyhigh Networks Wednesday aired an offering that lets companies using the Box file-sharing service first have files checked for compliance by their existing data-loss prevention (DLP) equipment.
Cloud computing and a "bring your own device" (BYOD) strategy aren't technology approaches typically associated with running an airport's information-technology operations. But London Gatwick, the U.K.'s second largest airport, is pushing heavily into both.
Cloud Sherpas is continuing its string of acquisitions of boutique consulting firms for cloud services, with the purchase of Innoveer Solutions and Navigis. Terms of the deals, which were announced Tuesday, were not disclosed.