market research - News, Features, and Slideshows

• Brands, take note: Customers still struggle to reach you

  In any given year, more than 80 percent of consumers try to reach a brand, and for most of them, it's an exercise in frustration, according to new data from The Northridge Group.

• IDC: No end in sight for rising smartphone sales

  Emerging markets and lower prices will push worldwide smartphone shipments close to the billion-unit level this year, according to the latest forecast by IDC.

• Laptops walking out the door of policy-free firms

  Concerned that your employees are being a bit lax when it comes to looking after their laptops? Steal them yourself, one vendor has advised in the wake of yet another damning security report that suggests laptops and other equipment are literally walking out of Australian companies that are still operating at far below world's best practice when it comes to device security.

• Local CIOs see open source as strategic, still lack policy

  A recent global survey by analyst firm Gartner has found more than half of organisations have adopted open source software (OSS) solutions as part of their IT strategy, but only 30 per cent of CIOs have a formal policy in place.

• Server sales post biggest jump since 2003, IDC says

  Worldwide server sales posted their biggest jump since 2003 during the second quarter as Hewlett-Packard outsold rival IBM to take the top spot among server vendors, IDC said Tuesday.

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