Telco bill shock still not dead, survey finds
A third of Australians received a telco bill in the past six months that was higher than expected according to the latest Telecommunications Customer Satisfaction Survey.
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News about bill shock
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Telco complaints fall to 7-year low
The Telecommunications Industry Ombudsman has reported the lowest number of complaints about telcos in seven years.
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Telstra aims to simplify international roaming prices
Telstra has fired the latest volley in the telco price war for international roaming.
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Usage alert compliance a priority as TCP code enforcement heads into year three
The Australian Communications and Media Authority (ACMA) hopes to cut bill shock with a renewed emphasis in the coming year on enforcing data usage alerts under the Telecommunications Consumer Protection (TCP) code, according to an ACMA official.
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12 telecom providers violate TCP code
The Australian Communications and Media Authority (ACMA) has slapped 12 telecom companies for failing to comply with its consumer code.