Australian Communications and Media Authority (ACMA) - News, Features, and Slideshows

News

  • Convergence breaking regulations: ACMA

    The rapid convergence of communications and media has caused a meltdown in the effectiveness of existing regulatory arrangements, according to the Australian Communications and Media Authority (ACMA).

  • Federal Govt introduces telco customer service guarantee

    Major telcos may be hit with a penalty of $2 million should they fail to comply with a new customer service guarantee (CSG) standard established by the Federal Government in an effort to shield consumers against poor customer service.

  • NBN Co forks out $1.3m for spectrum

    NBN Co has shelled out $1.3 million for 24 radio spectrum licences across the country, bidding alongside Telstra and Unwired subsidiary, BKAL, in an auction run by the Australian Communications and Media Authority (ACMA).

  • No end in sight for Net data boom: ACMA

    The need for higher speeds and increased data caps has been highlighted by an Australian Communications and Media Authority (ACMA) study which found that Australian internet users downloaded an average 18.8 gigabytes of data per user as of December 2010.

  • ISPs sceptical of ACMA customer service report

    The nation’s internet service providers (ISPs) have responded with scepticism at recommendations for lifting customer service contained in the communication regulator’s draft Reconnecting the Customer report.

  • ACMA takes aim at telcos, looks at TIO revamp

    The Australian Communications and Media Authority (ACMA) has launched a draft report focussed on addressing telecommunications industry’s poor customer service record, with the authority arguing that self regulation may be doing the industry harm.

  • ACMA pushes ahead with digital dividend band auction

    The Australian Media and Communications Authority’s (ACMA) has moved ahead with its auction of spectrum in the 700MHz and 2.5GHz bands. The 700MHz band is part of the 'digital dividend' delivered by the phasing out of analog TV signals.

  • Telstra's 'bill shock' data throttling move lauded

    Consumer advocacy groups have applauded Telstra’s (ASX:TLS) move to introduce throttling on mobile data in an effort to reduce “bill shock”, and have called on other major telcos to follow suit.

  • Satellite in crosshairs for 10 year spectrum goal

    The communications regulator is gearing up for discussions with C-band satellite operators in an attempt to migrate a portion of the spectrum required for the television broadcast services to meet growing demand for mobile broadband.

  • ACMA takes on computer virus telemarketers

    The Australian Communications and Media Authority (ACMA) has threatened telemarketers attempting to pass off fraudulent virus protections schemes with fines of up to $110,000.

  • Telstra urges convergence regulatory restraint

    Telstra (ASX:TLS) has urged the Federal Government to show regulatory restraint as it progresses into the early stages of rewriting the rules governing media and communications to reflect an increasingly online-dominated world.

  • ACMA seeks service provider for website migration

    The Australian Communications and Media Authority (ACMA) is looking for a service provider to help with its SiteCore content management system (CMS) development as it migrates its Cybersmart website internally.

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