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  • 18 April 2017 10:37

Dell Boomi Partners with CRM Online to Automate Data Integration for Field Services Firms

CRM Online’s field services platform incorporates Dell Boomi iPaaS to enable integration of field service software and most major ERP and accounting systems

Sydney, Australia – Apr. 18, 2017 – Leading cloud-based integration platform provider, Dell Boomi, has partnered with Australian field service software provider, CRM Online, to provide local enterprises and mid-market organisations with a simple integration solution for critical business systems and applications.

As part of the agreement, CRM Online will combine Boomi’s integration platform-as-a-service (iPaaS) with its Fieldmagic field service solution. This will provide to joint customers a simple means of integrating field services data – such as customer information, invoicing, purchase orders and payment data – with their on-premises and cloud enterprise resource planning (ERP) systems.

“A major challenge with implementing field services software is integration into accounting or ERP platforms – particularly for larger on-premises deployments,” said Glenn Richmond, Founder and CEO, CRM Online.

“Without a dedicated integration solution, field services organisations rely on manual processes which give way to human error, duplication, and risk to data integrity. Boomi enhances our Fieldmagic solution by providing a drag-and-drop, cloud-based mechanism that enables automated enterprise integration with a wide range of best-of-breed systems.”

Unlike competing platforms that often require complex on-premises software installations even prior to designing integrations, Boomi’s architecture provides out-of-the-box connectors for major ERP solutions, and allows organisations to scale based on their unique business requirements.

Dell Boomi significantly accelerates delivery, increases the robustness and lowers cost of implementation of any ERP integration with Fieldmagic.

“The combination of CRM Online’s Fieldmagic and our iPaaS solution provides joint customers with a ‘quick and easy’ yet comprehensive way to centralise critical systems and applications,” said Michael Evans, Managing Director Asia-Pacific and Japan, Dell Boomi. “This means organisations can use the best-of-breed technologies they want while also ensuring the wider business is properly aligned. This is particularly important for large and diverse organisations which don’t want to be held hostage by inflexible and rigid environments.”

About Fieldmagic

Fieldmagic is a leading field services platform that combines the flexibility of CRM with quoting, job management, scheduling, maintenance and asset management to provide a leading end to end solution for field service organisations. Visit http://www.fieldmagic.co for more information.

About Dell Boomi

Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 5,300 organizations of all sizes use the Boomi platform to run smarter, faster, and better. Boomi also helps customers drastically reduce implementation times and offers substantial cost savings over traditional integration, MDM, API management and workflow automation solutions. Visit http://www.boomi.com for more information. ​

© 2017 Boomi Inc. Dell and Dell Boomi are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

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