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E*Trade – when customer experience and IT fail
Sometimes IT fails. And when that happens, that’s when the customer experience really kicks in. A perfect example of this is E*Trade Australia.
16 Jul / Written by Davy Adams -
Is Apple really no longer cool?
Is Apple really no longer cool? And does it matter?
21 Feb / Written by Davy Adams -
AICD data theft leaves members cold
Thieves have stolen a PC from the Australian Instituted of Company Directors (AICD). The PC contains personal details of the organisations members. Including mine.
10 Jun / Written by Davy Adams -
Mommas don’t let your babies grow up to be techies
There's an IT skills shortage on and hairdressers could tip us over the edge...
19 Oct / Written by Davy Adams -
Android vs iPhone Australian Market Share
There’s been a lot of huff and puff about Android vs iPhone market share lately, but when I look at which smartphone people use it’s almost always an iPhone, albeit with the occasional Blackberry. So I was curious as to how the mobile market was evolving in Australia.
1 Oct / Written by Davy Adams
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Davy Adams
Davy Adams is the Managing Director of IDG Australia, publisher of Computerworld and CIO.
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Analysts' Corner
The latest analysis on Australia's ICT sector.
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Changelog
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Fair Warning
The latest from the world of IT security.
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Follow the Money
Keeping an eye on the market
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Innovation!
In the modern economy with constantly evolving trends, technologies and ideas the companies that don't innovate will be overtaken. Innovation is no longer the domain of R&D, new product development or IT, but instead a core deliverable of every business unit and the foundation of success and profit.