Stories by Heather Harreld

EasyLink teams with SPS Commerce

EasyLink Services has partnered with SPS Commerce Inc. in a deal announced Wednesday designed to encompass small and medium-size businesses in EasyLink's Web-based EDI (electronic data interchange) service offering.

Cognos launches financial application

Business intelligence vendor Cognos aunched a new financial management solution Monday that is designed to boost an enterprise's insight into financial performance while carving out time savings from the process.

GE sells Global Exchange Services

General Electric Co. will sell its business-to-business e-commerce company GE Global Exchange Services (GXS) to the technology buyout firm Francisco Partners in a deal announced Monday worth US$800 million.

Extensity rolls out new ERM solution

Extensity will unveil the newest version of its ERM (employee relationship management) solution Monday designed to help companies boost bottom-line results through integrated tracking and controlling of employee-based financial processes such as expense reporting and time sheets.

SAS boosts BI software for enterprise

SAS Institute Inc. made a slew of new announcements Thursday around its next-generation enterprisewide BI (business intelligence) software, including new vertical solutions and industry intelligence models.

JD Edwards rolls out SRM

J.D. Edwards & Co. on Wednesday unveiled a new SRM (supplier relationship management) solution designed to support electronic collaboration between an enterprise and its suppliers and customers to streamline business processes.

SAP CEO details new breed of apps

SAP AG delved further into details of its Web services strategy Wednesday with announcements of new functionality in its Web application server while unveiling a new breed of enterprise applications designed to span company boundaries to ties together business processes.

MatrixOne adds to SRM suite

In a move that leverages its product collaboration roots, MatrixOne Inc. on Thursday unveiled a new SRM (supplier relationship management) suite designed to help customers lower procurement costs while boosting profit margins.

UpShot integrates online CRM with desktop apps

UpShot will announce next week that it has integrated its online customer relationship management offering with popular desktop applications to boost sales representative productivity.

UpShot broadens CRM

Facing growing competition on the sales force automation front, UpShot this week announced the integration of its online CRM offering with popular desktop applications.

Brio thinks metrics

Business intelligence vendor Brio Software announced on Monday an enterprise metrics system designed to allow companies to build metrics around business processes to boost overall company performance.

Epicor wraps CRM in .Net

Epicor on Monday unveiled its Customer Relationship Management application, built for the Microsoft .Net architecture and targeted at the mid-market.

Salesforce.com, Genesys team on call centers

Continuing its quest to establish the software as a service model among enterprises, Salesforce.com Inc. on Wednesday announced the addition of call center functionality to its service-based CRM (customer relationship management) solution in a deal with Genesys Telecommuncations Laboratories Inc.

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