IM uptake on the move but is it a boost?
More than 60 percent of Australian organizations polled by Meta Group have adopted Instant Messaging (IM) but respondents also claimed the application contributed to a drop in productivity.
Stories by Helen Han
Gippsland TAFE gets a desktop facelift
On the tail end of a three-year upgrade plan that began in the year 2000 the Central Gippsland Institute of TAFE will invest $1.5 million on both hardware and software refreshes this year.
Massive integration job escapes downtime
Linfox has learnt some valuable lessons in risk management after executing a multimillion-dollar systems integration project following its recent acquisition of Mayne Logistics.
User group says ageing OSes a threat
While the Microsoft Sydney .Net Users Group blames a "few big, noisy corporates" for Microsoft's decision to maintain support for the Windows 98 operating system, the OS has to go, it says.
AXS-One adds to local management team
E-business software company AXS-One has made three new appointments to its local senior management team.
NSW Police locks in IP network
New South Wales Police has gone live with a converged Internet Protocol network to enable storage, retrieval and transmission of its multimedia-based data traffic.
2004 outlook: IT services and outsourcing market in development
The Computerworld editorial team has collected the views of analysts and the industry about what to expect in the New Year. In this instalment, journalist Helen Han speaks to the experts about their 2004 outlook for the IT services and outsourcing market.
Canberra's RTA drives $6m system overhaul
Two years in the making, rego.act, Canberra's $6 million vehicle registration and driver licensing project, scales to 600 concurrent users and gives the public 24x7 access to the ACT's Road Transport Authority's business transaction processing.
E-job system a victim in NRMA patrol dispute
A third of the NRMA's patrol workforce is refusing to the use the group's computerised job allocation system amid union claims it is being used to track whether people are working or not.
Publisher shares services in $1m upgrade
CCH is the Australian face of Dutch business publishing firm Wolters Kluwer (WK) which has completed a $1 million project to create a 'shared services' environment which gives its Asia-Pacific staff a first-time integrated finance and accounting system.
Utility signs five-year outsourcing deal
Sydney-based Energy Australia has signed a multimillion-dollar contract for the supply and maintenance of its distribution network management system in New South Wales with LogicaCMG.
Budget blues extend call centre hang ups
Savage cost cuts in recent years has had a devastating impact on call centre performance reducing agent responsiveness and customer satisfaction.
Compliance to add to IT's burden
IT executives who shaft corporate governance responsibilities back to the business unit face the wrath of shareholders and regulatory authorities if obligations under legislation like the US-based Sarbanes-Oxley Act are neglected, according to Morris & Patron principal Chris Morris.
Yarra Valley Water solves procure-to-pay mess
Yarra Valley Water has streamlined its purchasing processes by deploying an integrated e-procurement system to control all financial transactions in involved in the process over the Web.
Integration fails users' data deadlines
Few CIOs are able to meet the deadlines for corporate data availability and most are struggling to integrate core applications.