Stories by Maxwell Cooter

Unified comms boost for customer satisfaction

Early users of unified comms systems have found that improved customer satisfaction scores higher than cost savings when it comes to assessing the benefits. That's the surprising conclusion from a survey carried out by Vanson Bourne looking at the way that unified comms has been adopted in the UK.

Zeus developers get taste of Java

Zeus Technology, has launched a new version of its application delivery software, ZXTM. The new release, version 5, will include Java extensions enabling developers to include Java libraries.

McAfee looks to tackle Gigabit Ethernet security

McAfee is to tackle the problems of bottlenecks within organisations that have adopted Gigabit Ethernet. The company has introduced the McAfee M-8000 Network Security Platform to cope with the challenges thrown up by the faster network speed.

First enterprise application for Facebook launched

Open source enterprise content management company Alfresco has integrated its application with the social networking site to enable its users to communicate more effectively with customers and partners. Alfresco claimed that it was the first Facebook application specifically developed for business users.

Attachmate offers Vista support

Terminal emulation company Attachmate has launched a Vista version of its Reflection software, even though the company admits that take-up of the operating system has been low.